Please read terms and conditions below before making your online purchase. If you have any questions regarding the Terms and Conditions, please e-mail Jenny Flowers at before making your booking and making payment.

By using the Website you are confirming that you have read and understood these Terms & Condition and you are accepting that you will be bound by these Terms and Conditions.


Jenny Flowers may modify any of these Terms and Conditions at any time and at its sole discretion by posting a change notice or new Terms and Conditions on the Website.

  • Jenny Flowers may at any time make alterations to any part of the website.
  • Jenny Flowers reserves the right to change the description of any order at any time, in which case it will endeavor to notify you of all changes before the Commencement Date, if it is practical to do so. No compensation will be payable by Jenny Flowers in such cases. No claims will be accepted for costs or additional expenses incurred as a result of any changes.
  • In the event of your breach of these Terms and Conditions, the rights of Jenny Flowers shall not be prejudiced or restricted by any indulgence or forbearance extended to you and no waiver of any breach operates as a waiver of any subsequent breach.
  • These Terms and Conditions and all matters arising out of them shall be construed and governed by United Arab Emirates Law and shall be subject to the exclusive jurisdiction of the Courts of United Arab Emirates.
Applicable Law

This site is created and controlled by Jenny Flowers; as such the laws of UAE shall apply; courts in UAE shall have jurisdiction in respect of all the terms, conditions and disclaimers. Jenny Flowers reserves the right to make changes to the site and the terms, conditions and disclaimers.


"Agreement" means the terms and conditions as detailed herein including all products, services, appendices, annexures, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time.

"Jenny Flowers e-shopping"/ "Site" means the online shopping platform owned and operated by Jenny Flowers which provides a venue to the users of Jenny Flowers to buy the products listed on all Jenny Flowers e-shop.

"Vendor"/"Seller" shall mean the person or any legal entity who offers for sale, sells the products Jenny Flowers e-shop. "Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on Jenny Flowers e-shop by placing an order for and or purchases any products offered for sale on Jenny Flowers e-shop.

"User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site.


You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site, if you are not competent to contract under the applicable laws, rules and regulations.

Term of Agreement/Service

This Agreement shall continue to be in full force and effect for so long as you are using the Jenny Flowers e-shop services. Jenny Flowers provides the online shopping platform wherein the Users can purchase/buy the products listed on Jenny Flowers e-shop (the "Services") pursuant to the terms and conditions set forth below. By clicking on the [Close] button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations. Either you or Jenny Flowers may terminate the service at any time, with or without cause. However, Jenny Flowers reserves the right, in its sole discretion, to terminate your access to the Jenny Flowers services and the related services or any portion thereof at any time, without notice.

Modification of Terms and conditions of Service

Jenny Flowers may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you. You can access the latest version of the Terms at any given time. You should regularly review the Terms. In the event the modified Terms are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you agree to accept and abide by the modified Terms.

Registration Data

To avail of and use the Services you will have to register with Jenny Flowers e-shop. As a part of registration process you agree to provide Jenny Flowers e-shop current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate.

If you provide any information that is untrue, inaccurate not current or incomplete or Jenny Flowers has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Jenny Flowers has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to Jenny Flowers e-shop.

You shall be responsible for maintaining the confidentiality of your password, which you will not be under an obligation to reveal to any representative or agent of Jenny Flowers.

Electronic Communication

Users consents to receive communications from Jenny Flowers electronically. Jenny Flowers will communicate with Users by email or by posting notices on the Site.

Online Shopping Platform

You agree, understand and acknowledge that Jenny Flowers is an online shopping platform, a venue enabling the users to buy any product listed on Jenny Flowers e-shop at the price indicated on the terms and conditions indicated therein at any time from any place.

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

All orders shall be pre-approved with an acceptable method of payment as established by Jenny Flowers e-shop which may call for and require additional verification or information.

Delivery Terms

Jenny Flowers provide direct delivery service to the customer, therefore all deliveries of goods are done by a jennyflowers or the third party assigned by jenny flowers. Any goods, products, items can be collected at the venue mentioned on the information statement on the relevant page of the product/item. E.g. a ticket will be on hold at the reception desk of the relevant event, or an artwork can be delivered directly through the artist.

a. Delivery of flowers and items

The customer has to provide the name of the recipient while making the payment online, the delivery will be done within 24 hours inside UAE

  • For any information about the delivery you have to contact us within 2 days from the date of purchasing, after 3days we consider the goods delivered & customer can't reclaim his money.
  • For any of the provided items Jenny Flowers doesn't guarantee any warranty.
Refund and Return Policy

Any cancellation by you of the order Reservation must be made in writing and sent via our contact form. A Cancellation will only become effective once the Cancellation request has been received at Jenny Flowers before the flower delivery date well in advance.

  • A sum equivalent to at least 25% of the Total Booking Value will not be refunded to you if you cancel your order Reservation.
  • In case of any complain about any product you have to inform us within one week from the receiving /delivery date. Jenny Flowers reserves the right to hold the refund till an enquiry is carried out. Refund will not be made if the beneficiary rejected the goods due to personal problems. Refund will not be made if contact information of you and the beneficiary, provided by you, is wrong due to which Jenny Flowers could not deliver the goods.
Credit card details

You agree, understand and confirm that the credit card details provided by you for availing of services on Jenny Flowers e-shop will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Jenny Flowers e-shop. Further the said information will not be utilized and shared by Jenny Flowers e-shop with any of the third parties unless required by law, regulation or court order.

Suspension due to non-compliance with Agreement

Notwithstanding other legal remedies that may be available to Jenny Flowers e-shop may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site.

If the User is in breach any of the terms and conditions of this Agreement and/or the Terms and conditions of usage of Jenny Flowers e-shop;

If the User has provided wrong, inaccurate, incomplete or incorrect information;

If your actions may cause any harm, damage or loss to the other Users or Jenny Flowers e-shop Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the Jenny Flowers Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.


User agrees to defend, indemnify and hold harmless Jenny Flowers e-shop, Jenny Flowers, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this Agreement.

Limitation of Liability

Jenny Flowers has made this service available to use as a matter of convenience. Jenny Flowers expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. User agrees and acknowledges that user shall be solely responsible for user's conduct and that Jenny Flowers reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the UAE cyber laws or any other allied laws enacted by the government of UAE or any other statutory, legislative or regulatory authority authorized in this regard from time to time.

In no event shall Jenny Flowers be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Jenny Flowers sites/services for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement, even if Jenny Flowers has been advised of the possibility of damages, or inability to use the Jenny Flowers sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Jenny Flowers sites/services, or otherwise arising out of the use of the Jenny Flowers sites/services, whether based on contract, tort, negligence, strict liability or otherwise, even if Jenny Flowers or any of its suppliers has been advised of the possibility of damages. Jenny Flowers does not endorse in anyway any advertisers/ contents of advertisers on its webpages.

The clause shall survive the termination or expiry of this agreement.

Privacy Policy

Use of this site is subject to our Privacy Policy Jenny Flowers respects your privacy. Jenny Flowers will not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. You agree to respect the privacy and confidentiality of others.

We reserve the right to change or update these policies at any time upon reasonable notice, effective immediately upon posting to this site.


The information about the products published on Jenny Flowers site are provided by Jenny Flowers on the basis of the information received from the product manufacturers and vendors and are on an "as is where is" basis. Jenny Flowers makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, Jenny Flowers disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Jenny Flowers will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages.
Governing Law and Jurisdiction

This agreement is governed and construed in accordance with the Laws of UAE. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in UAE, in all disputes arising out of or relating to the use of the Jenny Flowers sites/services. Use of the Jenny Flowers sites/services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold Jenny Flowers, its subsidiaries, affiliates, directors, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Jenny Flowers sites/services.